Terms of Service

These terms are the agreement between you and Vichav for using our website and services. By creating an account or using Vichav you agree to them. If you don't agree, please don't use Vichav.

• You must be 18 or older. We ask for your date of birth when you sign up and it can't be changed later.
• You must give accurate information and keep your account details up to date.
• One person, one account. You're responsible for keeping your password private and for what happens on your account.

Vichav connects members with hosts for private, one-to-one conversations: messages, voice calls, video calls and virtual gifts. Browsing is free. Messaging, calls and gifts are paid for with credits.

• Credits are bought in packages at the prices shown when you buy. Payments are processed by our payment provider.
• You need a confirmed email address before you can buy or spend credits.
• Credits are used when you send a message, for each minute of a call, or when you send a gift, at the rates shown in the app.
• Credits have no cash value, can't be transferred to another account, and can only be used on Vichav.
• Purchases are final, except where the law gives you a right to a refund or where a payment was taken in error. If you think you were charged wrongly, contact us and we'll look into it.

• Anyone 18 or older can apply to become a host. We review every application and may approve or decline it.
• Hosts earn a share of the credits members spend on their conversations, calls and gifts. The current share is shown in the host's account.
• Hosts can ask to withdraw their earnings once they reach the minimum withdrawal amount. Withdrawals are reviewed before they're paid, to the bank account the host provides.
• Hosts are independent and are not employees of Vichav. Hosts are responsible for any tax due on what they earn.

Please connect respectfully. You must not:

• harass, threaten, deceive or exploit anyone;
• share anything illegal, or any content involving anyone under 18;
• ask for or arrange payment outside Vichav, or use Vichav to advertise other services;
• record, screenshot or share another person's messages or calls without their permission;
• pretend to be someone else, or create accounts to get around a suspension;
• interfere with the service, or try to access accounts or data that aren't yours.

We may suspend or close an account that breaks these terms or puts other people at risk. You can stop using Vichav at any time and ask us to close your account. Unused credits are not refunded when an account is closed, unless the law requires it.

We work to keep Vichav available and safe, but we provide it as it is. We don't promise it will always be uninterrupted or free of errors, and we aren't responsible for what other users say or do. Nothing in these terms limits any rights you have under the law that can't be limited.

We may update these terms as Vichav grows. When we make a significant change we'll let you know in the app or by email. Continuing to use Vichav after a change means you accept the updated terms.

Questions about these terms? Email support@vichav.com. See also our Privacy Policy.