Privacy Policy

This policy explains what personal information Vichav collects, why, and what you can do about it. It applies to our website and services.

• Account details: your first name, email address, password (stored only in hashed form) and date of birth.
• Location: if you allow it, your device's location when you sign up and when you come back, so we can match you with people near you. We keep it rounded to about 11 km and only ever show your country.
• Host details: if you apply to be a host, your bio, country and city, and the photos and video you send us to verify you.
• Payments and credits: the credit packages you buy, your payment references and status, and a record of how credits are spent and earned. Card details are handled by our payment provider and never reach our servers.
• Technical data: a sign-in cookie that keeps you logged in, and server logs of requests (such as IP address and time) used for security and to prevent abuse.

• to create and secure your account, and to confirm you are 18 or older;
• to process top-ups, charge credits, pay hosts and keep accurate financial records;
• to review host applications and withdrawal requests;
• to send you service emails, such as confirming your email address, resetting your password and decisions on a host application;
• to prevent fraud and abuse and to keep members and hosts safe.

Approved hosts have a public profile showing their first name, age, bio, country and host ID. Your city is not shown. Your email address, date of birth, location, payment details and bank details are never shown to other users. If you add a profile photo as a member, only hosts are shown it, and never on a public page.

We don't sell your personal information. We share it only with:

• our payment provider, to process payments;
• our email provider, to deliver service emails;
• our hosting providers, who store the data on our behalf;
• authorities, where the law requires it or to protect someone's safety.

We use only the cookies needed to keep you signed in. They are not readable by scripts in the page and are not used for advertising.

We keep your account information for as long as your account is open. Records of payments, credits and payouts are kept for as long as the law requires for financial records, even after an account is closed.

You can ask us for a copy of your information, to correct it, or to delete your account. Your date of birth can't be changed from the app because it is our age check; contact us if it is wrong. To make a request, email support@vichav.com.

Vichav is for adults only. We don't knowingly collect information from anyone under 18, and we remove accounts we find belong to minors.

We'll update this policy when what we do with your information changes, and tell you about significant changes. Questions? Email support@vichav.com. See also our Terms of Service.